Terms of service

Terms of Service

Effective Date: 09/07/2026

Welcome to UrbnKart. These Terms of Service ("Terms") govern your access to and use of urbnkart.store (the "Website"). By accessing or purchasing from our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years of age or have the consent of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • The information you provide is accurate and complete.

2. Products & Services

UrbnKart offers a variety of products through its online store. We strive to ensure that all product descriptions, images, prices, and specifications are accurate. However:

  • Product colors may vary slightly due to screen settings.

  • Availability of products is subject to stock.

  • We reserve the right to modify or discontinue any product without prior notice.

3. Pricing

  • All prices are displayed in Indian Rupees (INR).

  • Prices may change without prior notice.

  • Applicable taxes and shipping charges, if any, will be displayed during checkout.

4. Orders

By placing an order, you agree that:

  • All information provided is accurate.

  • Orders are subject to acceptance and verification.

  • We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, stock unavailability, or other legitimate reasons.

If your order is cancelled after payment, the eligible refund will be processed using the original payment method.

5. Payments

We accept payments through secure third-party payment gateways.

UrbnKart does not store your credit card, debit card, UPI PIN, CVV, or banking credentials.

6. Shipping & Delivery

  • Orders are processed within the timelines mentioned on our Website.

  • Delivery times are estimates and may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.

  • Delays caused by logistics partners are beyond our direct control.

Please refer to our Shipping Policy for more details.

7. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Customers should review the Refund Policy before making a purchase.

8. Intellectual Property

All content available on this Website, including but not limited to:

  • Logo

  • Brand Name

  • Images

  • Product Descriptions

  • Graphics

  • Text

  • Design Elements

is the property of UrbnKart or its licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any content without prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the Website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Distribute viruses or malicious software.

  • Interfere with the Website's operation.

  • Use automated tools to scrape Website content.

  • Engage in fraudulent or abusive activities.

10. Limitation of Liability

To the maximum extent permitted by law, UrbnKart shall not be liable for:

  • Indirect or consequential damages.

  • Loss of profits or business opportunities.

  • Delays caused by third-party service providers.

  • Temporary Website interruptions.

  • Events beyond our reasonable control.

Our total liability shall not exceed the amount paid by you for the applicable order.

11. Third-Party Links

Our Website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or policies of those third-party websites.

12. Privacy

Your use of this Website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect and use your personal information.

13. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Any changes will become effective immediately upon posting on this page. Continued use of the Website after updates constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

UrbnKart

Email: officialurbnkart@gmail.com

Phone: +91 8252883675

Business Address:
New Delhi, India

16. Acceptance of Terms

By accessing or using urbnkart.store, you acknowledge that you have read, understood, and agreed to these Terms of Service.