Contact information

Contact Us

We're here to help! If you have any questions about your order, shipping, returns, products, or anything else, our support team is happy to assist you.

Customer Support

Store Name: UrbnKart

Website: urbnkart.store

Email: officialurbnkart@gmail.com

Phone: +91 8252883675

Business Address:
New Delhi, India

Support Hours

Monday – Saturday: 10:00 AM – 7:00 PM (IST)

Sunday: Closed

Response Time

  • Email: Within 24 hours

  • Phone: During business hours

  • Order-Related Queries: Within 1–2 business days

Need Help With?

We can assist you with:

  • Order Status & Tracking

  • Shipping & Delivery

  • Returns & Refunds

  • Product Information

  • Payment Issues

  • Order Cancellations

  • General Questions

Before Contacting Us

To help us assist you faster, please include:

  • Your Full Name

  • Order Number (if applicable)

  • Registered Email Address

  • A brief description of your issue

  • Photos (if reporting a damaged or incorrect item)

Thank You

Thank you for shopping with UrbnKart. We value your trust and are committed to providing excellent customer service. We look forward to assisting you.